Support and maintenance is a service that helps businesses to keep their websites and web-based applications running smoothly, and to address any issues that may arise. This service can include technical assistance, bug fixing, security updates, software upgrades, backups, and monitoring.
As a digital agency, 9-shen likely offers support and maintenance as a service to help clients ensure that their websites and web-based applications are always up-to-date and functioning properly.
Technical support
Providing assistance to clients with technical issues that may arise with their websites or web-based applications.
Bug fixing
Identifying and resolving bugs or errors that may be affecting the performance or functionality of a website or web-based application.
Security updates
Keeping websites and web-based applications secure by applying security updates and patches as needed.
Scalability management
Helping businesses to scale their website or web-based application as needed to accommodate growing traffic and usage, and ensure that the website or web-based application can handle increased loads without crashing or slowing down.
Backups
Regularly backing up websites and web-based applications to ensure that data is protected and can be restored in the event of an emergency.
Monitoring
Continuously monitoring the performance of websites and web-based applications to identify and address any issues that may arise.
Software upgrades
Upgrading software components to ensure compatibility and improve performance.
Analytics and reporting
Providing detailed analytics and reports on website and web-application usage, visitor behavior, and other key metrics, which can help businesses to identify trends and make data-driven decisions.
In addition to these core services, support and maintenance can also include additional features such as:
Content updates: updating website content, images, and other media as needed to keep the website up-to-date and relevant.
Performance optimization: Continuously monitoring and optimizing website performance to ensure that it is loading quickly and efficiently.
Having a support and maintenance service in place can provide many benefits to businesses.
It can help to ensure that the website or web-based application is always available, which can be especially important for businesses that rely on their website or web-based application to generate revenue. Additionally, it can help to ensure that the website or web-based application is always up-to-date and secure, which can help to protect the business from data loss and security threats. Furthermore, having a support and maintenance service in place can help to ensure that the website or web-based application is always running at its best, which can help to improve the user experience and increase the chances of conversion
Maintain
PLAN-
SEO On Page
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SEO Off Page
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SEO consulting
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Plug-in & Theme Update
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Content ( 5 Business Days )
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Copywriting ( up to 1500 words )
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Solving Server Issues
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Security Enhancement
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Performance Tuning
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Broken link Scanning
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Malware Scanning
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Database Optimization
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Improving UI and UX
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Forms Submission Testing
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Website Backup ( Monthly )
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Website Migration
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Website Traffic
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Ads Campaign
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Reports
-
Support 24/7
Manage it all
PLAN-
SEO On Page
-
SEO Off Page
-
SEO consulting
-
Plug-in & Theme Update
-
Content ( 4 Business Days )
-
Copywriting ( up to 6000 words )
-
Solving Server Issues
-
Security Enhancement
-
Performance Tuning
-
Broken link Scanning
-
Malware Scanning
-
Database Optimization
-
Improving UI and UX
-
Forms Submission Testing
-
Website Backup ( Monthly )
-
Website Migration
-
Website Traffic
-
Ads Campaign
-
Reports
-
Support 24/7
Premium
PLAN-
SEO On Page
-
SEO Off Page
-
SEO consulting
-
Plug-in & Theme Update
-
Content ( 3 Business Days )
-
Copywriting ( up to 15000 words )
-
Solving Server Issues
-
Security Enhancement
-
Performance Tuning
-
Broken link Scanning
-
Malware Scanning
-
Database Optimization
-
Improving UI and UX
-
Forms Submission Testing
-
Website Backup ( Daily )
-
Website Migration
-
Website Traffic ( +10K Visitors )
-
Ads Campaign
-
Reports
-
Support 24/7
Business
PLAN-
SEO On Page
-
SEO Off Page
-
SEO consulting
-
Plug-in & Theme Update
-
Content ( 1 Business Days )
-
Copywriting ( up to 20000 words )
-
Solving Server Issues
-
Security Enhancement
-
Performance Tuning
-
Broken link Scanning
-
Malware Scanning
-
Database Optimization
-
Improving UI and UX
-
Forms Submission Testing
-
Website Backup ( Daily )
-
Website Migration
-
Website Traffic ( +50K Visitors )
-
Ads Campaign
-
Reports
-
Support 24/7
Discussions About Project
we believe that open and honest communication is key to the success of any project. That's why we encourage regular discussions about projects and work closely with our clients to ensure that their needs and goals are met.
Start Work With Team
we value teamwork and strive to create a positive and supportive work environment for all of our team members. We believe that by working together and supporting each other, we can achieve great things.
Handover & Save World
we take the handover process very seriously and strive to make it as smooth and seamless as possible. We believe that effective handovers are key to building trust and confidence with our clients, and to ensuring the long-term success of our projects.